1. Agreement
These Terms of Use (“Terms”) are a binding agreement between you and Karobar365 (“Karobar365”, “we”, “us”, or “our”). “You” means an individual user or the organization you represent.
If you use the services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
Related documents: our Privacy Policy explains how we handle personal information.
2. Services
Karobar365 provides industry-focused business software and related websites, including Stone Crusher CRM and any future products under the Karobar365 brand (collectively, the “Services”). Features may vary by product, plan, and configuration.
We may update, improve, suspend, or discontinue features with reasonable notice where practicable. Beta or preview features may change or be withdrawn without notice.
3. Accounts and access
- You must provide accurate registration information and keep credentials confidential.
- You are responsible for activity under your accounts and for ensuring only authorized people have access.
- Organization admins control user invitations, roles, and firm context within their tenant.
- Notify us promptly at support@karobar365.com if you suspect unauthorized access.
4. Subscriptions, fees, and taxes
Paid plans are billed according to the pricing, invoice, or order form agreed with you. Unless otherwise stated, fees are exclusive of applicable taxes (including GST), which you are responsible for paying.
Late or failed payment may result in suspension or limitation of access. Fees already paid are non-refundable except where required by law or expressly agreed in writing.
5. Customer data
“Customer Data” means data that you or your users submit to the Services (for example customers, invoices, ledgers, vehicles, workers, and attachments).
- You retain ownership of Customer Data.
- You grant Karobar365 a limited license to host, process, transmit, and display Customer Data solely to provide and secure the Services and as otherwise described in the Privacy Policy.
- You are responsible for the accuracy, legality, and content of Customer Data, and for obtaining any consents required to process personal data of your customers, vendors, workers, or other individuals.
- You must not upload unlawful, infringing, or malicious content.
6. Acceptable use
You agree not to:
- misuse the Services, probe or breach security, or disrupt other customers;
- attempt to access accounts, data, or systems without authorization;
- reverse engineer, scrape, or copy the Services except as allowed by mandatory law;
- use the Services to send spam or unlawful communications;
- resell or sublicense the Services except under a written agreement with us;
- use the Services in violation of applicable law, including tax, labour, or data-protection rules that apply to your business operations.
7. Intellectual property
The Services, software, designs, trademarks, and documentation are owned by Karobar365 or its licensors. Except for the limited right to use the Services under these Terms, no intellectual property rights are transferred to you.
Feedback you provide may be used by us to improve the Services without obligation to you.
8. Third-party services
The Services may integrate with or link to third-party products (for example payment gateways, messaging, analytics, app stores). Third-party terms and privacy policies apply to those services. We are not responsible for third-party products we do not control.
9. Confidentiality
Each party may receive non-public information from the other. The receiving party will use reasonable care to protect that information and use it only for performing under these Terms, except for information that is public, independently developed, or rightfully received from another source.
10. Disclaimers
The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
Karobar365 helps you manage business records and generate documents (including GST-related invoices), but you remain solely responsible for the correctness of your tax filings, statutory compliance, and business decisions. We do not provide legal, accounting, or tax advice.
11. Limitation of liability
To the maximum extent permitted by law, Karobar365 will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility of such damages.
Our aggregate liability arising out of or relating to the Services in any twelve-month period will not exceed the amounts you paid to Karobar365 for the applicable product during that period (or INR 5,000 if you are on a free or trial plan).
12. Indemnity
You will defend and indemnify Karobar365 against claims, losses, and expenses (including reasonable legal fees) arising from your Customer Data, your misuse of the Services, or your violation of these Terms or applicable law.
13. Suspension and termination
We may suspend or terminate access if you breach these Terms, create security risk, fail to pay fees, or if required by law. You may stop using the Services at any time. Upon termination, your right to access the Services ends. We may delete or disable Customer Data after a reasonable wind-down period, subject to legal retention needs and any written data-export arrangements.
14. Changes to the Terms
We may update these Terms periodically. The “Last updated” date will change when we do. If a change is material, we will provide reasonable notice (for example via email or in-product notice). Continued use after the effective date constitutes acceptance of the updated Terms.
15. Governing law and disputes
These Terms are governed by the laws of India. Subject to any mandatory consumer protections that cannot be waived, disputes shall be subject to the exclusive jurisdiction of the competent courts in India.
16. General
- If any provision is unenforceable, the remaining provisions remain in effect.
- Failure to enforce a provision is not a waiver.
- You may not assign these Terms without our consent; we may assign them in connection with a corporate reorganization or sale of assets.
- These Terms, together with any order form or subscription agreement and the Privacy Policy, are the entire agreement regarding the Services.